Privacy Policy

This Privacy Policy describes how sartoriafemme.com (“we”, “us”, “our”) collects, uses, discloses, and protects information when you access or use the website at https://sartoriafemme.com (the “Website”). This policy applies only to information collected online through the Website, and does not apply to information collected offline or through other channels.

By accessing or using the Website, you acknowledge that you accept the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Website.

A. Information We Collect and Why

We collect information that you provide to us directly and information that is collected automatically as you interact with the Website. The categories of information we collect and the general purposes for which we use this information are described below.

1. Personal Identifiers

We collect personal identifiers and contact information (such as your name, browser type, device information, IP address, and similar identifiers) when you voluntarily provide such information through actions such as:

Creating an account on the Website
Placing an order
Subscribing to newsletters or promotional communications
Participating in surveys, contests, or other promotions
Contacting us with questions or comments

This information is used to operate the Website, fulfill your requests, process orders, communicate with you about your account, and customize your experience on the Website.

2. Transaction and Commercial Information

When you make a purchase or show interest in purchasing products or services, we collect commercial information such as products viewed, products purchased, order history, and other related details. This information enables us to process transactions, deliver products, and improve our offerings.

3. Account and Profile Information

When you establish an account, we collect account credentials and profile information such as username, preferences, and other information you choose to provide. This information is used to authenticate your identity and personalize your experience.

4. Network Activity and Usage Information

We collect information regarding how you interact with the Website, including pages viewed, features used, search terms, and links clicked (“usage data”). This information helps us understand visitor preferences and improve the quality and relevance of the Website.

5. Device and Technical Data

Device and technical data may include IP address, device identifiers, browser type and version, operating system, language, time zone, and related usage statistics. This data is used for security, performance, and analytics purposes.

B. Cookies and Similar Technologies

Our Website uses browser cookies, web beacons, and similar tracking technologies to recognize you on subsequent visits, analyze trends, administer the Website, track users’ movements around the Website, and gather demographic information about our user base.

You may choose to disable cookies through your browser settings; however, disabling cookies may affect the functionality of the Website and your user experience.

We may also use third-party analytics tools that place cookies or other tracking technologies on your device to assist us in analyzing Website usage and performance, but such tools do not collect personal information beyond what you provide.

C. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill orders and transactions
To communicate with you about your account, orders, and preferences
To send marketing communications (subject to your preferences)
To customize and improve your experience on the Website
To monitor and analyze usage and performance of the Website
To detect, prevent, and respond to security incidents
To comply with legal obligations and enforce our agreements

D. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

1. Service Providers

We may share information with third-party service providers who perform functions on our behalf, such as order fulfillment, payment processing, hosting services, analytics, marketing assistance, customer support, and fraud prevention.

2. Business Operations

We may share information as part of corporate transactions such as a merger, acquisition, sale of assets, or in the event of bankruptcy or similar proceedings. In such cases, your personal information may be transferred to a successor entity.

3. Legal Requirements

We may disclose information if required to do so by law, regulation, or legal process, or if we believe it necessary to investigate, prevent, or take action regarding possible unlawful activities, or as otherwise permitted by law.

If you interact with our social media pages or link your account to social platforms, those platforms may collect information about your visit and engagement. We do not control the data collection practices of third-party social media providers, and this Privacy Policy does not govern their practices. We recommend reviewing their privacy policies before interacting with those pages.

F. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. Despite these measures, no security controls are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

G. Your Choices

1. Communications Preferences

You may opt out of receiving promotional emails and newsletters by following the unsubscribe instructions included in the communication or through your account settings. Even if you opt out, we may continue to send you transaction-related or service messages regarding your account.

2. Account Information

You may review, update, correct, or delete certain information in your account through your account settings. Requests to access, modify, or delete information that cannot be addressed through your account should be made through the available contact mechanisms on the Website.

H. Rights Under Applicable Law

Depending on your jurisdiction, you may have certain rights regarding your personal information, including rights to:

Access the categories and specific pieces of personal data we hold about you
Request correction or deletion of personal data
Restrict or object to certain processing activities
Request portability of personal information in a structured, common format
Withdraw consent where processing is based on consent

We will respond to valid requests in accordance with applicable laws. To exercise your rights, please use the mechanisms provided through your account or the contact options on the Website.

I. Children’s Privacy

Our Website is not directed to children under the age of 16, and we do not knowingly collect personal information from individuals younger than that age. If you become aware that a child has provided us with personal information without appropriate consent, please contact us so that we can take steps to remove such information.

J. Third-Party Links

The Website may contain links to external sites that are not operated by us. This Privacy Policy does not apply to those third-party sites. You should review the privacy practices of each external site before providing personal information on those sites.

K. International Data Transfers

If you are located outside the country where our servers are located, your information may be transferred to, processed, and stored in a location different from your own. By using the Website, you consent to such transfers to the extent permitted by applicable law.

L. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices, services, or legal requirements. The updated version will be posted on the Website with a revised effective date. Continued use of the Website after changes are made constitutes acceptance of the revised policy.

M. Contact and Inquiries

If you have questions, comments, or concerns about this Privacy Policy or our practices, you may contact us through the mechanisms available on the Website.