Returns & Exchanges

Need to Make a Return?

Start your return by visiting sartoriafemme.com.

Return Policy

We accept returns of eligible items that meet our return conditions. Merchandise must be in original condition, unworn, undamaged, and with all original tags attached. Requests made outside of the specified return period will not be accepted.

Return Conditions

To qualify for a return:

• Items must be unworn, unwashed, and undamaged.
• All original tags and packaging must be intact.
• Footwear must include the original box in good condition.
• Handbags and accessories must be returned with any original wrapping and components included.

Products showing visible wear will be rejected.

Refund Processing

Once we receive your returned merchandise and verify that it meets our standards, refunds will be issued according to your original payment method.

Discounted Merchandise & Final Sale

Items marked as final sale or discounted beyond specified promotional thresholds are not eligible for returns or exchanges.

Domestic Returns

To begin a domestic return or exchange, visit sartoriafemme.com and follow the steps to generate a return label. Ensure your items are returned in compliance with our return standards.

Exchanges

We offer exchanges for eligible orders. After you return your original item, your exchange order will be processed and shipped in accordance with inventory availability.

International Returns

For international orders, please submit your prepaid return shipment through the carrier of your choice. Be sure to use tracked service and share the tracking information so we can process your return efficiently.

Need Assistance?

If you have questions about returns, exchanges, product eligibility, or the process, please visit sartoriafemme.com for further details.